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開源客服系統修復耗盡服務器cpu缺陷,壓力測試,新增幾個小功能 Watchlist

Employer: xiaomei0123  |  Job ID: 37676  |  Category: Web Design & Development  |  Job type: Contract

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Job Status: Awarding Overdue Bidding Started: Jul 17, 2020 01:09 EDT
Payment Arrangment: Quote freely Bidding Ended: Jul 28, 2020 01:09 EDT
Job description
我們有一套客服系統,代碼是開源的代碼,PHP開發的,目前遇到的主要問題是部署到服務器上之后多個坐席同時在線會導致服務器cpu爆滿,懷疑是代碼上存在的缺陷,需要修復,另外需要增加幾個額外的小功能,具體如下:

1.修復cpu爆滿的缺陷,同時進行壓力測試,我需要支持200個坐席同時在線,不卡頓不延遲

2.新增一個進線統計,能統計出客戶咨詢的深度,比如不說話的有多少,說一句話的有多少等

3.新增客戶訪問次數,可以設置5或者10分鐘內算一次,顯示客戶登錄設備

4.新增消息撤回功能,客戶聊天窗口增加微信,qq圖標,點擊qq之后直接打開qq進行會話,無需加好友,點擊微信之后顯示預先設置的二維碼圖片,點擊之后可以保存

5.增加一個投訴管理功能,客戶咨詢窗口有投訴入口,后臺能收到客戶的投訴內容。

6.修復客戶咨詢列表會自動消失的問題,消息延遲問題

7.解決圖片不顯示問題

New or existing website Reference Website Industry Do you have all the content needed for the website? Functions of website Additional description:
Search engine optimization

Skills required:
HTMLJavaScriptMySQLPHP 
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- Previous works

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